Cancellation & Refund Policy
Cancellation Policy
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Cancellations must be made at least 24 hours prior to your scheduled appointment.
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Cancellations made less than 24 hours in advance may be charged the full session fee.
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No-shows are charged 100% of the scheduled service fee.
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Late Arrivals
Late arrivals may result in shortened session time. The full session fee still applies.
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Refund Policy
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Services are non-refundable once rendered.
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Prepaid sessions are non-refundable but may be transferred to another date with appropriate notice.
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Workshops, sound baths, and group events are non-refundable unless the event is canceled by Sound Wellness VA LLC.
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Event Cancellation by Provider
If Sound Wellness VA LLC cancels an event or session, you will be offered:
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A full refund, or
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The option to reschedule.