Privacy Policy

Effective Date: January 1, 2026

 

Sound Wellness VA LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our Wix-hosted website or engage our services.

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1. Information We Collect

Website Information

When you visit our website, Wix may automatically collect:

• IP address

• Browser and device information

• Pages visited

• Cookies and analytics data

This information helps improve website performance and user experience.

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Contact Information

If you complete a contact form, subscribe to emails, or book a session, we may collect:

• Name

• Email address

• Phone number

 

Health Information

Health history and intake information are collected in person only for the purpose of providing safe and appropriate services. This information is not collected through our website.

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Payment Information

Payments are processed through secure third-party payment providers. We do not store full credit card numbers.

 

2. How We Use Information

We use information to:

• Schedule and provide services

• Respond to inquiries

• Communicate about appointments

• Send newsletters or updates (if you opt in)

• Maintain professional records

• Comply with legal obligations

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We do not sell or rent personal information.

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3. HIPAA & Health Information

Any health-related information collected in person is maintained in accordance with applicable privacy and security standards. We use reasonable administrative, technical, and physical safeguards to protect sensitive information.

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Health information is used solely for treatment planning, safety screening, and professional documentation. It is disclosed only:

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• With your written authorization

• When required by law

• To protect health or safety

 

4. Virginia Consumer Data Protection Act (VCDPA)

If you are a Virginia resident, you have the right to:

• Confirm whether we process your personal data

• Access your personal data

• Correct inaccuracies

• Request deletion of personal data (subject to legal or recordkeeping obligations)

• Obtain a copy of your personal data

• Opt out of targeted advertising (if applicable)

To exercise these rights, contact us using the information below.

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5. Data Security & Retention

We implement reasonable security measures to protect your information. While no system is completely secure, we take appropriate steps to minimize risk.

Information is retained only as long as necessary for service delivery, legal compliance, and professional recordkeeping.

 

6. Third-Party Services

Our website is hosted by Wix.com Ltd., which may collect data in accordance with its own privacy policies. We may also use third-party scheduling, payment, or email platforms that maintain their own security standards.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.